Frequently Asked Questions

No. While back pain is common, my scope includes a wide range of musculoskeletal conditions—neck and shoulder pain, hip and knee issues, sport injuries, TMJ-related pain, and concussion-related symptoms. If your pain involves joints, muscles, or movement, there is a good chance I can help or point you in the right direction

You do not need a referral to see me. Chiropractors are primary care providers, so you can book an appointment directly. If necessary, I collaborate with other healthcare providers to support comprehensive care.

The length of treatment varies based on your condition and personal goals. Some patients see results in just a few sessions, while others may benefit from ongoing care. My focus is to provide a plan that helps you return to your normal activities efficiently, without unnecessary long-term treatment plans. Read more on my blog post about this topic.

Many insurance plans cover chiropractic care, but the specifics vary. It's best to check with your insurance provider to understand the details of your coverage and any out-of-pocket costs you might incur.

I recommend wearing loose, comfortable clothing that allows easy movement, especially for mobility assessments or treatments involving stretching and exercise. This ensures I can access the areas of your body that need evaluation without restrictions.

ICBC currently lists up to 25 pre-approved chiropractic treatments during the first 12 weeks after a crash. Eligibility, covered amounts and further treatment depend on your claim and ICBC's current rules, so please confirm the details with the clinic when you book. If your recovery takes longer than 12 weeks, I can help with the paperwork for extension requests. ICBC claim appointments are currently booked at Coast Performance Rehabilitation in North Vancouver.

In practice, modern chiropractic care and physiotherapy are very similar, both are excellent options for treating everyday injuries like a sprained ankle, shoulder pain, or a stiff back. Both professions focus on evidence-based, active rehabilitation and manual therapy to get you moving better and back to your favourite activities. The primary difference usually comes down to specific treatment modalities permitted in British Columbia; for instance, physiotherapists can perform dry needling (IMS), whereas chiropractors do not. Ultimately, both professions share the same goal of getting you better. If you are looking for a comprehensive, movement-based approach to overcome an injury, booking a chiropractic assessment is a great first step toward a customized recovery plan.

Not at all. Joint adjustments (often referred to as "cracking") are never a mandatory part of our treatments. While they can be a helpful tool for relieving stiffness and improving mobility, there are many other effective ways to achieve your rehab goals, including soft tissue therapy, mobilization, and targeted exercises. During your visit, we will discuss all available options. If an adjustment might be a beneficial addition to your plan, we will talk about it first, and it will only be included if you are completely comfortable and choose to add it.

Care is centered on extended 1-on-1 time, offering session options up to 40 minutes long. This extended time allows for a complete, integrated approach: combining hands-on manual therapy, such as Muscle Release Techniques, joint mobilizations, and soft tissue care, with active exercise therapy and, at Coast, loading in the on-site gym. This ensures we not only calm down acute symptoms, but also build the strength and movement capacity needed for long-term health.

Dr. Aaron Wallace provides care for patients across North Vancouver, West Vancouver and Deep Cove at two clinics. Coast Performance Rehabilitation in central Lonsdale, North Vancouver: Monday, Wednesday, Friday and Saturday. Aquatic Centre Physiotherapy inside the West Vancouver Aquatic Centre, 2121 Marine Drive: Tuesday and Thursday. See the Clinics page for hours, directions and booking.

Choose the location and day that works best for you. Dr. Wallace is at Coast Performance Rehabilitation in North Vancouver on Mondays, Wednesdays, Fridays and Saturdays, and at Aquatic Centre Physiotherapy in West Vancouver on Tuesdays and Thursdays. Concussion care is available at both clinics, and baseline testing is available at Coast only.